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    Education only. Not financial, tax or legal advice. We never ask for wallet keys or seed phrases.Canadian rules dated October 2026
    Security basics

    Wallet security: a practical checklist for self-custody

    Self-custody puts you in charge of your own keys, which also puts you in charge of your own security. Most wallet losses come not from broken cryptography but from a recovery phrase that was exposed or a transaction that was signed without being understood. This guide is organized as five checks you can run on your own setup.

    Mitey the yeti talking things through with an older yeti holding a notebook, with a crossed-out key (never share a seed phrase)
    Mitey: Your recovery phrase is the one thing I'd never ask to see, and nobody else should either.

    The one rule above the rest

    Your recovery phrase, often called a seed phrase, is the master key to every account in your wallet. Anyone who has it can move your assets from any device, at any time, without your knowledge. There is no password reset and no fraud department that can reverse the transfer.

    That is why the most important rule is also the simplest. No genuine wallet maker, exchange, protocol, support agent, tax preparer or government agency needs your seed phrase to help you.

    Legitimate services never ask for a seed phraseIf anyone asks you to type, paste, photograph, read out or upload your recovery phrase, for any reason, including to verify, unlock, sync or recover a wallet, treat it as a scam and stop.

    Seed phrase, private key and address: what each one is

    A private key is the secret that signs transactions for a single address. A seed phrase is a list of words from which a wallet generates many private keys, so it protects every address in that wallet at once. An address is public: it is what you share to receive funds.

    The Ontario Securities Commission's investor site notes that if you hold crypto directly and lose your private key, the asset simply becomes inaccessible, and that keys stored on paper, a USB drive or in software can be stolen or hacked. Both loss and theft are permanent in the same way.

    Check 1: Where your recovery phrase lives

    The safest place for a recovery phrase is offline, in a form only you can reach. Copies saved in a photo library, notes app, email draft or cloud drive can be exposed by a single account breach. A phrase typed into a website is, in effect, handed to whoever runs that website.

    A hardware wallet keeps private keys on a separate device and signs transactions there, so the keys never touch your computer. The Canadian Anti-Fraud Centre advises buying hardware wallets directly from the manufacturer, since a device bought second-hand or from an unofficial seller may have been tampered with.

    • Is your phrase written down offline and kept somewhere secure, with a backup in a separate place?
    • Is it absent from your photos, cloud storage, email and password-free notes?
    • Did you generate it yourself on a new device, rather than receive it pre-printed?
    • Would a trusted person know how to find it if you could not?

    Check 2: Which contracts can spend your tokens

    To use a DeFi app, you usually grant it an approval, also called an allowance, that lets its contract move a token from your wallet. Many apps request an unlimited approval by default, so you do not have to approve again next time. That approval stays active until you revoke it, even after you stop using the app.

    If that contract is later exploited or upgraded maliciously, any unlimited approval you left behind can be used to drain the approved token. Reviewing and revoking old approvals costs a little gas each time; the gas breakeven calculator helps put that cost against the size of the balances involved.

    Check 3: What you are actually signing

    Wallets show a prompt before every signature, but some prompts are hard to read. An off-chain signature request can authorize a transfer just as a transaction can, without any gas cost to warn you. A request labelled as a login or verification can sometimes be a permission to spend tokens.

    Address poisoning is another quiet trick: an attacker sends a tiny transfer from an address that looks like one you use, hoping you copy it from your history next time. Checking the full address, not just the first and last few characters, defeats it.

    Smart contract risk explains how a compromised website can ask you to sign something harmful while the underlying protocol is fine.

    Check 4: Who is contacting you

    Most wallet thefts start with a message. The OSC's investor site lists red flags including fraudulent platforms that look like legitimate sites, unsolicited contact asking for crypto wallet details, requests to install remote-access software, and offers to help recover lost money. The Canadian Anti-Fraud Centre warns that recovery scams target people who have already lost funds and often ask for a fee or remote access.

    The common thread is urgency combined with a request for access: to your seed phrase, your screen, a signature or a payment. Pausing to verify a contact through a channel you found yourself, such as a bookmarked official site, removes most of that pressure.

    Common approaches and the tell that gives them away
    ApproachHow it shows upThe tell
    Fake supportA helpful agent replies to your public question or direct message.Real support does not open conversations in your inbox or ask for a seed phrase.
    Recovery scamSomeone offers to retrieve stolen crypto for an upfront fee.Payment first, often with a request for remote access.
    Look-alike websiteA search ad or link leads to a copy of a real app.The domain differs slightly from your saved bookmark.
    Remote-access requestYou are asked to install screen-sharing software to fix a problem.Nobody legitimate needs control of your computer to help with a wallet.
    Unknown token or airdropA token appears in your wallet with a link to claim value.Claiming requires an approval or signature for a contract you do not know.
    Investment pitchA new contact promises high, steady returns on a platform they recommend.Returns that sound too good, pressure to act fast, fees to withdraw.

    Check 5: How your wallets are separated

    Using one wallet for everything means one mistake can expose everything. Many people keep a small hot wallet for everyday DeFi use and a separate wallet, often on a hardware device, for longer-term holdings that rarely interact with new contracts.

    Separation limits the damage from an approval or signature that goes wrong. It also makes records cleaner, which helps with the ACB calculator and with understanding custody risk across platforms and contracts.

    If something goes wrong

    If you believe a wallet is compromised, the priority is to stop further loss: move any remaining funds, using a clean device, to a new wallet with a new recovery phrase, and revoke outstanding approvals. A phrase that has been exposed cannot be made safe again.

    Fraud can be reported to the Canadian Anti-Fraud Centre and to local police. Be especially wary of anyone who contacts you afterward offering to recover the funds; that is a known follow-up scam.

    Questions to ask before you deposit

    • Is your recovery phrase stored offline only, and never typed into a website or app?
    • Was your hardware wallet bought directly from the manufacturer?
    • When did you last review and revoke token approvals you no longer use?
    • Do you read each signature request and check the full receiving address?
    • Are everyday DeFi activity and longer-term holdings kept in separate wallets?
    • Do you reach apps through saved bookmarks rather than search ads or links in messages?
    • Do you know where to report fraud if it happens?

    Questions people ask

    Will a wallet company or exchange ever ask for my seed phrase?

    No. Legitimate services never ask for a seed phrase. Any request for it is a scam.

    What is a token approval?

    It is a permission that lets a smart contract move a specific token from your wallet. It stays active until you revoke it.

    Is a hardware wallet enough on its own?

    It protects keys from your computer, but you can still approve or sign a harmful transaction with it. Reading what you sign still matters.

    Can stolen crypto be recovered?

    Transfers on public blockchains are generally irreversible. Be cautious of anyone offering to recover funds for a fee, which is a known recovery scam.

    Where can I report crypto fraud in Canada?

    You can report fraud to the Canadian Anti-Fraud Centre and to your local police.

    Sources and dates

    1. Canadian Anti-Fraud Centre — Investment fraudDate modified 2026-01-16; checked 2026-10-30
    2. GetSmarterAboutMoney.ca (OSC) — What are the red flags of crypto fraud?Last updated 2025-09-09; checked 2026-10-30
    3. GetSmarterAboutMoney.ca (OSC) — What are the risks of investing in crypto?Last updated 2025-09-08; checked 2026-10-30
    4. Canadian Securities Administrators — Crypto Assets (Investor Tools)Last updated 2025-10-22; checked 2026-10-30